• Welcomes and greets all patients and visitors in a prompt, courteous and helpful manner in person or over the phone.  
• Upon each patient visit, obtains accurate pertinent patient demographic information and updates in computer system as necessary.Either scans or copies new patients' driver's license/ID card, and front and back of insurance card for scanning into electronic health record.Enters appropriate comments.Sets patient to "arrive" in electronic health record. 
• Requests payment at time of service.Prints and provides receipt to patient. Registers payment in computer and reconciles all payments at day's end.Distributes Hardship form to patients; notes such in additional comments. 
• Answers multi-line telephone, schedules appointments, takes messages, and handles referral requests as necessary according to policy. 
• Maintains operations by following and remaining updated and current on the electronic health record and office policies and procedures. 
• Assists with printing and/or copying of medical records and other materials as needed.Documents appropriately. 
• Verifies PCP and insurance eligibility and documents verification number in comments for each visit, when required.

Requirements: 

High school diploma or GED required.

At least one year of current front office experience, preferably in a medical office setting